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If you prefer ordering via phone call or WhatsApp instead of browsing the website, we are here to help. Just send us your product list, delivery address, and contact details, and our team will handle the rest.

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FREQUENTLY ASKED QUESTIONS

What are your delivery timings and charges?

We deliver across Lahore (specifically areas near Mughalpura and surrounding locations). Orders are typically delivered within 2 to 4 hours, or you can choose a preferred time slot. Delivery is free on orders above Rs. 2,000, while a standard nominal fee applies to smaller orders.

Can I return or exchange fresh or frozen food items?

To maintain hygiene and quality standards, fresh food, bakery items, and frozen products can only be returned or replaced at the exact time of delivery if there is a quality or damage issue. Please inspect your items upon receiving them.

How can I track my general store order?

Once your order is confirmed, you will receive an SMS/WhatsApp update with your order details. Our delivery rider will also call you directly when they are heading towards your location. You can also contact our support at (+92) 3034115289 for instant updates.

Will you restock items indicated as “out of stock?

We frequently restock our most popular products. If an item you want is marked as 'Out of Stock,' you can click the 'Notify Me' button on the product page to receive an automatic email alert as soon as it is back in stock, or contact our support team for an estimated arrival date.

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